Guides & links
The directories, live lists, and portals that others keep current — the best place to look when the app doesn’t have it.
Start here — the big directories
The master lists other people keep current. When the app doesn't have it, one of these will.
- BHRC Mobile Resource Guideguide
The full 126-page Portland resource guide maintained by the BHRC program coordinators at The Peer Company — the source this app is built from.
- Street Roots — Rose City Resourceprint · Jun–Nov 2026
Portland's pocket-sized street resource guide (tri-county): food, shelter, health, hygiene. Printed twice a year (Jun–Nov / Dec–May); the online version was discontinued in 2025, so the paper copy is the current one. Free pickup: Street Roots, 281 W Burnside St — Mon/Thu/Sat 8:30am–12pm, Wed 8am–2pm, Fri 8:30am–2pm. guide@streetroots.org
Call 503-228-5657 - 211info (or dial 211)24/7
Statewide 24/7 help line and searchable directory — shelter, food, warming/cooling shelters, rent help, health. Free interpreters.
Call 211
Housing lists & waitlists
Living lists kept current by the agencies that run them.
- NW Pilot Project — all housing & shelter listsupdated monthly
Regularly-updated lists: market-rate & tax-credit apartments, open Section 8 waitlists, project-based vouchers, and current men's / women's / DV shelter lists (English & Spanish).
- Multnomah County Homeless Services (JOHS)county
County shelter, outreach, and housing programs; coordinated access and severe-weather info.
- City of Portland — Shelter Servicescity
City overnight shelters, alternative shelters, and Safe Rest Villages — locations, hours, and check-in details.
- HSD — List of shelters (with closing dates)updated monthly
The county directory of every HSD-funded shelter. Closing dates are noted under each affected site — check here before sending anyone to a 24/7 shelter.
- HSD — Shelter closure updates (FY2027)closures
Which shelters are closing and when, and where guests are being transferred. Updated as each phase completes.
- Coordinated Access — how it workshousing intake
How the county housing assessment and waitlist works, and which line to call for adults, youth, DV survivors, veterans, or families.
Live availability
Pages that show what's open right now.
- Call to Safety — DV shelter space (live)live
Live fullness for domestic-violence shelters in the metro. 24/7 crisis line: 503-235-5333.
Call 503-235-5333 - Warming & cooling shelters — dial 211seasonal
During severe weather, 211 has the current list of open warming/cooling shelters countywide. Call or text 211.
Call 211
Apply for help
Get coverage and documents started — all free.
- Free phone service — Oregon Lifelinefree phone
$0/month phone service (1,000 min, unlimited text, 4.5 GB) if you're on OHP or SNAP — no paperwork needed. Oregon runs its own program: apply here or with Access Wireless (1-888-900-5899, accesswireless.com/lifeline). You need an unlocked phone; a shelter address is fine.
Call 800-848-4442 - Apply for OHP & SNAP (ONE)benefits
Oregon's one-stop application for the Oregon Health Plan (Medicaid), food benefits (SNAP), and cash assistance. Phone: 1-800-699-9075.
Call 1-800-699-9075 - Free birth certificate & ID (homeless program)documents
Oregon's fee-exempt program for people experiencing homelessness. See the in-app documents path for the step-by-step.
- Oregon addictions & treatment (OHA)treatment
State information and provider directory for substance-use and mental-health treatment.
For outreach workers
The forms and tools you use in the field.
- BHRC / PPJC Outreach Formform
The provider–police joint connection outreach log: record conversations, referrals, connections, and follow-up.
- Portland Fire CHAT (community health)team
Portland Fire's Community Health Assess & Treat team — mobile medical and social support for people in crisis.
- Ride to Care — free medical rides (Health Share NEMT)transport
Non-emergency medical transportation for Health Share (OHP) members across the tri-county. Book rides to any covered appointment. Phone: 503-416-3955.
Call 503-416-3955
Links open in a new tab and point to sites others maintain — hours and details there can change. Everything here was checked on 2026-07-19.